If your boiler still does not work after taking these steps, then call us on (01482) 853355
During periods of extremely cold weather, the main cause of boiler breakdowns is what's known as a 'frozen condensate'. The condensate pipe normally takes away excess water vapour droplets from the boiler to an external drain. The pipe can freeze if installed incorrectly or if insulation is damaged/removed. The video below shows the required steps to safely defrost a condensate pipe.