Our mission
"We strive to provide reliable, efficient, and affordable solutions that exceed expectations, keeping homes and businesses comfortable & safe year-round.
With a commitment to excellence, integrity, and customer satisfaction, we strive to be the trusted partner for all heating, cooling & electrical needs, delivering peace of mind and comfort year round."
Harry Sykes - Director
results for clients
Over 40 years in business we've become experts in getting great results for clients. Whether we reduce energy consumption, provide a level of comfort to the home or business not experienced previously or we sort out a problem nobody else could. We go to great lengths to make sure we achieve great outcomes.
our values
Professionalisim & Integrity
Commitment to maintaining the highest standards of professionalism in all interactions with customers, suppliers, and team members. Conducting business with honesty, transparency, and integrity, building trust through open communication and ethical practices.
Reliability
Dedication to consistently delivering prompt, efficient, and dependable maintenance services, ensuring minimum disruption to the comfort of our customers.
Customer Satisfaction
Putting the requirements and satisfaction of customers first, striving to exceed expectations through exceptional service and attentive care.
safety
Prioritizing the safety of both customers and employees by adhering to rigorous safety protocols and best practices in all aspects of our operations.
environmental care
Promoting energy-efficient solutions and environmentally friendly practices to minimize the ecological footprint of our operations and contribute to sustainability efforts.
continuous improvement
Pursuing ongoing learning and improvement to stay abreast of industry advancements, technological innovations, and best practices, ensuring that we always offer cutting-edge solutions to our customers.
Community engagement
Actively engaging with and giving back to the communities we serve through support, involvement, and contributions to local initiatives and charitable organizations.
our history
Over a 40 year period MCS has grown from a traditional 'one man band' plumbing & heating business, to where we are today.
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In the 1980's Mike & Geri Sykes set up MCS heating, working from home in East Yorkshire. The home office slowly became a hub for organising work, taking phone calls and dealing with suppliers.
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We began to gain notability for reliability, quality & professionalism. Gaining work with many local clients and institutions some of whom are still clients to this day.
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Mike & Geri decided to start a family, welcoming Lucy in 1990 and Harry in 1993.
The business grew exponentially into the late 90's, with Mike then coming away from the majority of hands on work to manage the now growing team of engineers under employment.
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MCS changed premises from the second family home in 1995, to our office on Beverley Road in Hull.
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Over the next 5-10 years the team would grow to over 20 members of staff. Now with thousands of local clients to look after the engineering and administration team grew annually.
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In 2010 Harry Sykes became an apprentice heating engineer at MCS working alongside engineers to learn his craft, qualifying around 2 years later to become a fully fledged member of the engineering team.
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Harry began working his way up the business, whilst bringing new ideas and enthusiasm to grow the business further.
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In 2022 Geri retired fully with Mike taking semi retirement. Both often visit the office to meet new faces and see what new and exciting projects, services or developments the business is involved in.
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why we exist
We're here to provide a quality service, at a reasonable price. We offer a great alternative to large national companies who might be too big to truly care about each clients outcome. Recent developments with energy efficiency have made the systems in your home more complex than ever before, we act as your local experts when it comes to installing, servicing & repairing these systems.
Our Team
Meet the people who make MCS what it is today.
testimonials
recent community engagement
we're working in the community
01
defibrilator installation
In 2023 we worked with 'Men In Sheds' community organisation to provide 24/7 community access to an automatic external defibrillator (AED) to local residents near our head office. The defibrillator provides a vital service to the local community & we are pleased to play an ongoing part in providing this facility.
03
football & Rugby clubs
We have supported several local youth football & rugby teams with funding to help with the running of their teams including Hull FC's disability rugby league.
02
scouts donations
We're proud to support local Scout's with fundraising. On an annual basis we provide prizes for fundraising at Scouts events.
04
work experience & apprentiships
We work with several local schools & colleges to provide work experience and apprenticeships to our next generation.